Thank you for shopping with LOUNAP — we're here to help!

Whether you have a question about your order, need styling advice, or want to share feedback, our team is ready to assist you.

Customer Service
For order inquiries, returns, exchanges, and general questions:
📧 service@lounap.com

Complaints & Disputes
If you're unsatisfied with our service and need further assistance:
📧 resolution@lounap.com

Our Website
🌐 www.lounap.com

Response Time
We aim to respond to all inquiries within 1–2 business days. Our customer service team is available Monday through Friday.

We value every customer and are committed to making your LOUNAP experience as smooth and enjoyable as possible. Don't hesitate to reach out — we'd love to hear from you!